KennedyPearce are working on a Billing/ OTI Specialist position working within a Shared Service in a Hybrid role. This role will provide administrative support, ensuring smooth processing of orders and accurate invoicing. This is a 5 month role working in a small team. Office requirements are 3 days per week.

Key accountabilities

• Utilize invoicing systems such as Salesforce, Financial force
• Conduct thorough accuracy checks on all incoming orders
• Maintain up to date forward bookings by promptly processing orders
• Act as the 'gatekeeper' for booking forms, ensuring 100% accuracy
• Run daily unbilled reports and process any outstanding invoices
• Generate excel and google sheet reports
• Generate requested credits and rebills as necessary activities you are required to deliver.
• Provide excellent customer service to clients and other stakeholder
• Resolve billing issues, such as discrepancies or disputes, by communicating with stakeholders.

Skills, experience & qualifications required

• A minimum of 6 months of experience in OTI/Billing
• Keen attention to detail
• Capability to collaborate across teams, working to tight deadlines
• Strong written and verbal communication skills, with the ability to engage professionally with clients and the team
• Excellent attention to detail and advanced Excel skills with Google sheet experience
• Proactive attitude with the ability to work independently